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USAccess

Registrar/Activator Refresher Training

Event details
Date: 
Thursday, November 14, 2019 -
3:00 PM to 4:00 PM
Location: 
meet.gsa.gov/refreshertraining
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This monthly refresher training webinar is designed to provide USAccess Registrars and Activators with important system updates, help desk tips, best practices, troubleshooting techniques and more. Every training ends with a Q&A session. All USAccess Registrars and Activators are welcome to join this monthly training. Subscribe to the monthly invitation for this event.
 

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Views: 180

Customer Advisory Board (CAB) Meeting

Event details
Date: 
Thursday, October 24, 2019 -
10:00 AM to 12:00 PM
Location: 
GSA Central Office, 1800 F Street, NW, Room 6044
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This monthly meeting is for Federal employees who are current USAccess customers and are members of the USAccess Customer Advisory Board. If you believe you should be included in this group, have your Agency Lead email the GSA Managed Service Office (MSO) at gsamso@gsa.gov.

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Views: 110

USAccess Strategy Session Recap

Thanks to the USAccess customer community for attending the August 26-27 USAccess strategy session. The MSO hosted over 100 USAccess customers, policy makers and industry stakeholders. The goal was to identify ways to improve overall customer service and make the USAccess Program more secure, efficient, and effective.

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Views: 194

Idemia V8.1 Central-Print Production Cards Now Available

Based on previous discussions, the MSO suggests a pilot or phased approach for agencies with a small number of personnel to transition to V8.1 PIV cards first. This approach will allow the MSO to develop and  apply lessons learned when proceeding with the medium-size and large agency transition.

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Views: 167

Agency Action: Review and Update USAccess Ship-To Site Address

The MSO is encouraging agency customers to log into the USAccess Site Manager Tool to review and update (if necessary) their ship-to site addresses to include the agency name. We have recently seen an increase in returned cards because UPS does not know that the ship-to location is a federal agency.

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Views: 154

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