Retrieving USAccess Software Updates
The MSO is receiving an uptick in the number of questions related to USAccess software update files.
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Views: 153
USAccess and MSO Help Desk Communications
The MSO has a variety of communication channels available to assist USAccess customer agencies. Please familiarize yourself with each means of communication and use the proper channel to communicate with the MSO or USAccess Core Services Vendor.
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Views: 122
Avoidable Help Desk Calls
The USAccess Help Desk is experiencing a number of help desk calls that may be avoidable.
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Views: 133
Card Stock Orders
The MSO would like to remind customers that they can place orders for card stock via the Card Stock & Consumables Inventory Management Tool (CSIMT) within the Site Manager Portal. This tool allows Local Print Agency role holders to order, distribute and manage blank card stock inventory to be used for printing cards locally.
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Views: 193
CU Deployment Prep Call
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This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 121
CU Deployment Prep Call
211
This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 128
CU Deployment Prep Call
221
This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 110
Registrar Classroom Training
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This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.
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Views: 100
Registrar Classroom Training
21
This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.
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Views: 121