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USAccess

Technical User Group Meeting

Submitted by GSA MSO on Thursday, May 14, 2020 - 8:27 AM
Event details
Date: 
Tuesday, June 2, 2020 -
1:00 PM to 2:30 PM
Location: 
Webinar: Contact gsamso@gsa.gov for link
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This monthly meeting is for current USAccess customers who are members of the USAccess Technical User Group. Membership is extended to customer agency technical support leaders and team members. Federal employees and contractors are invited to participate. If you believe you should be included in this group, have your Agency Lead email the GSA Managed Service Office (MSO) at gsamso@gsa.gov.

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USAccess

Views: 116

USAccess COVID-19 Response

Submitted by GSA MSO on Thursday, April 9, 2020 - 8:30 AM

The Managed Service Office (MSO) is monitoring the Coronavirus Disease 19 (COVID-19) spread throughout the United States and related impacts on t

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USAccess

Views: 161

Temporary USAccess Perspecta Tier 1 Help Desk Changes

Submitted by GSA MSO on Thursday, April 9, 2020 - 8:24 AM

Perspecta Help Desk Tier 1 support staff are currently working from home. Due to this change, Tier 1 support will no longer be answering phone calls and users calling the Help Desk will be required to leave a voice message. The Tier 1 support staff will return calls as soon as possible.

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Tags: 
USAccess

Views: 136

Reminder: Distribution of Unactivated PIV Credentials

Submitted by GSA MSO on Thursday, April 9, 2020 - 8:22 AM

The MSO is aware of a practice where associates are showing up at USAccess shared sites with personalized and unactivated PIV cards. These associates are requesting that their credentials be activated at the shared site.

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USAccess

Views: 136

Idemia V8.1 Central-Print Production Cards Available

Submitted by GSA MSO on Thursday, April 9, 2020 - 8:20 AM

As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (

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USAccess

Views: 144

Customer Advisory Board (CAB) Meeting

Submitted by GSA MSO on Wednesday, April 8, 2020 - 10:43 AM
Event details
Date: 
Tuesday, May 19, 2020 -
10:00 AM to 12:00 PM
Location: 
Webinar: Email gsamso@gsa.gov for the link
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This monthly meeting is for Federal employees who are current USAccess customers and are members of the USAccess Customer Advisory Board. If you believe you should be included in this group, have your Agency Lead email the GSA Managed Service Office (MSO) at gsamso@gsa.gov.

Tags: 
USAccess

Views: 158

Registrar/Activator Refresher Training

Submitted by GSA MSO on Wednesday, April 8, 2020 - 10:40 AM
Event details
Date: 
Thursday, May 14, 2020 -
3:00 PM to 4:00 PM
Location: 
meet.gsa.gov/refreshertraining
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This monthly refresher training webinar is designed to provide USAccess Registrars and Activators with important system updates, help desk tips, best practices, troubleshooting techniques and more. Every training ends with a Q&A session. All USAccess Registrars and Activators are welcome to join this monthly training. Subscribe to the monthly invitation for this event.
 

Tags: 
USAccess

Views: 161

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