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Happy New Year – A Message from the Director

Happy New Year!

I would like to take this issue of Blue Top to introduce myself as the new Director of Identity Management. My name is Darlene Gore, and after serving as Acting Director of this program since Steve Sill’s retirement in September, I have recently accepted the position permanently. I bring with me more than 15 years of experience in the ICAM space and more than 20 years of customer service. I am looking forward to providing leadership for both the USAccess and FPKI Management Authority.


Views: 1795

USAccess Release 12.0 Rescheduled for Jan. 26-28

After receiving requests from Customer Agencies for additional testing time, the MSO has moved the implementation of Release 12.0 to the weekend of Jan. 26-28. This release includes an update to the CMS system used to activate and update PIV credentials. An email was sent to Agency Leads on Jan. 4 with additional information.

Key points for this release:


Views: 1505

Reminder: New User Group and Customer Advisory Board Meeting Schedule

The MSO has made a change to the User Group and Customer Advisory Board (CAB) meeting schedules. Beginning February 2018, User Group meetings will be held on the first Tuesday of each month, and CAB meetings will be held on the third Tuesday of each month. Agency contacts will, as usual, receive official invitations prior to each meeting with the location and dial-in or webinar information for the meeting, as appropriate.

Please note: This month’s CAB Meeting will still be held on January 23.


Views: 1370

Service Enhancements – January 2018

Changes/updates since last Blue Top

  • January 6-7: Routine maintenance completed as scheduled.
  • Enabled PIV-I credentialing service for USDA
  • Enabled Agency Specific Criteria for SBA for PIV-I
  • Enabled SIP for Peace Corp


Planned system events


Views: 1223

Thank You for Another Fulfilling Year

The MSO would like to thank you for allowing us to serve you for another year. In 2017, we have worked to improve communication with our agency program offices and their role-holders.


Views: 1307

Holiday Card Printing Schedule

Please be aware that our card printing facility (CPF) will not be printing PIV credentials on Dec. 25 and on Jan. 1. Agencies may experience a minor delay in receiving cards as a result. This affects centrally printed cards only. Local print is not affected.


Views: 1044