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USAccess
USAccess and MSO Help Desk Communications
The MSO has a variety of communication channels available to assist USAccess customer agencies. Please familiarize yourself with each means of communication and use the proper channel to communicate with the MSO or USAccess Core Services Vendor.
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Avoidable Help Desk Calls
The USAccess Help Desk is experiencing a number of help desk calls that may be avoidable.
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Views: 158
Card Stock Orders
The MSO would like to remind customers that they can place orders for card stock via the Card Stock & Consumables Inventory Management Tool (CSIMT) within the Site Manager Portal. This tool allows Local Print Agency role holders to order, distribute and manage blank card stock inventory to be used for printing cards locally.
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Views: 194
CU Deployment Prep Call
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This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 106
CU Deployment Prep Call
41
This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 113
CU Deployment Prep Call
31
This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.
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Views: 192
Registrar Classroom Training
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This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.
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Views: 193
Registrar Classroom Training
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This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.
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Views: 106
Customer Advisory Board (CAB) Meeting
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This monthly meeting is for Federal employees who are current USAccess customers and are members of the USAccess Customer Advisory Board. If you believe you should be included in this group, have your Agency Lead email the GSA Managed Service Office (MSO) at gsamso@gsa.gov.
Note: This is a special CAB meeting focusing on the V8.1 PIV Card Transition. OGP, NIST and OMB have been invited to discuss and hear agencies concerns, review agency V8.1 test results, and to assist with developing a path forward.
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Views: 150