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USAccess

Retrieving USAccess Software Updates

The MSO is receiving an uptick in the number of questions related to USAccess software update files.

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USAccess and MSO Help Desk Communications

The MSO has a variety of communication channels available to assist USAccess customer agencies. Please familiarize yourself with each means of communication and use the proper channel to communicate with the MSO or USAccess Core Services Vendor.

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Views: 1370

Avoidable Help Desk Calls

The USAccess Help Desk is experiencing a number of help desk calls that may be avoidable.

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Views: 119

Card Stock Orders

The MSO would like to remind customers that they can place orders for card stock via the Card Stock & Consumables Inventory Management Tool (CSIMT) within the Site Manager Portal. This tool allows Local Print Agency role holders to order, distribute and manage blank card stock inventory to be used for printing cards locally.

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Views: 142

CU Deployment Prep Call

Event details
Date: 
Wednesday, December 5, 2018 -
3:30 PM to 4:30 PM
Location: 
Webinar
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This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.

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Views: 136

CU Deployment Prep Call

Event details
Date: 
Wednesday, November 28, 2018 -
3:30 PM to 4:30 PM
Location: 
Webinar
31

This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.

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Views: 146

CU Deployment Prep Call

Event details
Date: 
Wednesday, November 14, 2018 -
3:30 PM to 4:30 PM
Location: 
Webinar
31

This weekly meeting is for USAccess Registrars and Site POCs at sites receiving new Mobile or Fixed Credentialing Units as part of the USAccess transition process. This meeting highlights the changes that sites should expect and how to set up new equipment. If you believe you should be included in this meeting, please reach out to your Agency Lead.

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Views: 133

Registrar Classroom Training

Event details
Date: 
Wednesday, January 16, 2019 - 9:00 AM to Thursday, January 17, 2019 - 5:00 PM
Location: 
Perspecta (formerly DXC): Herndon, VA
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This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.

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Views: 118

Registrar Classroom Training

Event details
Date: 
Wednesday, December 12, 2018 - 9:00 AM to Thursday, December 13, 2018 - 5:00 PM
Location: 
Perspecta (formerly DXC): Herndon, VA
31

This in-person classroom training, held in Herndon, VA, is designed for USAccess Registrars. Class lasts for two days, from 9 a.m. to 5 p.m. each day. Registration is required for attendance. Contact Jim Schoening for information.

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Views: 153

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