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USAccess

USAccess and HSPD-12 Help Desk Inquiries

The MSO has a variety of communication channels available to assist USAccess customer agencies. Lately, the USAccess Help Desk has been receiving increased calls from people without USAccess roles and customers asking for PIV card status updates.

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Idemia V8.1 Central-Print Production Cards Available

As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (

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Registrar/Activator Refresher Training

Event details
Date: 
Thursday, March 12, 2020 -
3:00 PM to 4:00 PM
Location: 
meet.gsa.gov/refreshertraining
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This monthly refresher training webinar is designed to provide USAccess Registrars and Activators with important system updates, help desk tips, best practices, troubleshooting techniques and more. Every training ends with a Q&A session. All USAccess Registrars and Activators are welcome to join this monthly training. Subscribe to the monthly invitation for this event.
 

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Views: 171

Customer Advisory Board (CAB) Meeting

Event details
Date: 
Tuesday, February 18, 2020 -
9:30 AM to 12:00 PM
Location: 
GSA Central Office, 1800 F Street, NW, Room: 4002
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This monthly meeting is for Federal employees who are current USAccess customers and are members of the USAccess Customer Advisory Board. If you believe you should be included in this group, have your Agency Lead email the GSA Managed Service Office (MSO) at gsamso@gsa.gov.

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Views: 168

New Process to Schedule Certification Calls

As part of the equipment deployment process, USAccess has a requirement to schedule and conduct a Certification call before using Fixed Credentialing Units (FCU).

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Idemia V8.1 Central-Print Production Cards Available

As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (

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Views: 184

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