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USAccess

Did You Know?

The GSA MSO Mailbox has been receiving an influx of enrollment appointment cancelation requests from applicants. Please advise your sponsored applicants that if they need to cancel their appointment, they can do so on Fedidcard.gov by following the steps below:

  1. Access the “Schedule” section on the homepage. Click the “Make an Appointment” button.

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Updated USAccess GoLearn Registrar Training Module

The USAccess Registrar training module was recently updated within the GoLearn Training Portal. The improvements include interactive videos, additional accessibility features, and a re-organized layout to locate previously recorded Registrar and Activator Refresher Training. This information has also been posted to TRACKS.

 

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USAccess Duplicate Record Deletion Policy

The MSO USAccess Duplicate Record Deletion policy outlines when the MSO’s System Security Officer (SSO) will need to take action to remove duplicate applicant records from USAccess. When a duplicate is flagged by the system, the Agency’s assigned Agency Security Officer (ASO) must take action to identify the duplicate records, clear/confirm the record or mark the record for deletion.

 

There are two instances in which the ASO will not be able to mark records for deletion: 

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Reminder about USAccess 90-Day Login Requirement

The MSO is continuing to receive messages stating that USAccess role holders are locked out of their USAccess accounts. Registrars and Activators can be affected due to site closures if they don’t have access to log into stations. Please proactively communicate that Agency Role holders need to contact their Agency Role Administrator in the event of a system lock out.

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Service Enhancements

Service Enhancements

 

Changes/Updates since last Blue Top

  • September 11-12, 2021: Release 20.2 and 20.3 were implemented in Production. The releases consisted of several updates to the Scheduler, Assured Identity portal, SIP web service, and Reports portal.

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Technical User Group Meeting

Event details
Date: 
Tuesday, December 14, 2021 -
1:00 PM to 2:00 PM
Location: 
Link to be emailed to Technical User Group members. Contact GSAMSO@gsa.gov for information.
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SIP Improvements Working Group Meeting

Event details
Date: 
Tuesday, October 26, 2021 -
10:00 AM to 11:00 AM
Location: 
Link to be emailed to SIP Improvements Working Group Members. Contact GSAMSO@gsa.gov for information.
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Registrar/Activator Refresher Training

Event details
Date: 
Thursday, November 18, 2021 -
3:00 PM to 4:00 PM
Location: 
To be emailed to those on the Registrar/Activator Refresher distribution list. Request to be added to the distribution list here or by visiting: fedidcard.gov
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Did You Know?

Change is in the air this month. September is home to the end of Summer and the official welcome to Autumn. In addition to a change of seasons, the month of September is International Strategic Thinking Month. This being said, Agencies should be training their role holders to think independently and following the various trainings, job aides, and guidelines that can all be accessed via the GoLearn Training Portal and TRACKS.

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