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Service Enhancements

Annual Disaster Recovery Exercise July 28-31

The annual USAccess Disaster Recovery (DR) Exercise will run THIS WEEKEND from Friday, July 28 to Monday, July 31. The exercise includes a fail-over of all critical system functions from the primary data center to the secondary back-up data center facility. As a result, all role holder portals and workflow functionality will be unavailable during this exercise.


Views: 1031

Service Enhancements – Week of June 19, 2017

Changes/updates since last Blue Top

  • USAccess Software Release 10.4 went in to production as scheduled on June 10. This release implemented the new VA Certificate Authority (VACA) that is part of the onboarding efforts of the Department of Veterans Affairs to the USAccess Program, and it only impacts VA.

Views: 1189

Service Enhancements - Week of June 5, 2017

Changes/updates since last Blue Top

  • Maintenance completed as scheduled on June 3, 2017.
  • Entrust NFI rekey completed on June 1, 2017.
    (See separate article for more details.)

Planned changes to the system


Views: 1034

Service Enhancements - Week of February 6, 2017

Changes/updates since last Blue Top

  • Maintenance was completed on Thursday, January 12, Saturday, January 28 and Saturday, February 4.
  • Updated OPAC codes for DOE

Planned changes

For any maintenance downtime periods, please schedule some buffer time to resume enrollment and activation appointments to account for any unanticipated delays in service.


Views: 1237