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Service Enhancements

Service Enhancements – May 2019

Changes/updates since last Blue Top

  • May 4-5: Routine monthly maintenance was completed as scheduled. Planned system events
     
  • June 1-2: USAccess Release 15.6 and 15.7 are currently scheduled for this weekend.

    Release 15.6 includes updates to the server side of Web Enrollment. A release notice is posted on the Agency Lead Portal and was emailed to Agency Leads on April 30. See the following article for more details.

Views: 18

Release 15.1 & New USAccess Scheduler Tool

Release 15.1 is scheduled to go to production this weekend, March 23-24. Please plan for the USAccess service to be unavailable from 5:30 a.m. ET on Saturday, March 23 through 11:59 p.m. ET on Sunday, March 24. This release was rescheduled from the previous weekend.

Views: 124

Release 15 Issues Resolution Status Summary

The MSO and Perspecta are working on an After Action Report for Release 15 with lessons learned, allowing us to adjust processes and procedures in future releases and improve service to our customers. The MSO distributed email communication to the Agency Leads with updates regarding resolution to the ongoing issues to Agency Leads.

Views: 158

Service Enhancements – March 2019

Changes/updates since last Blue Top

  • February 15-18: USAccess Release 15 was pushed to production as scheduled.
  • March 2-3: Routine monthly maintenance was completed as scheduled.

  Planned system events

Views: 144

Release 15 Scheduled for this Weekend

USAccess Release 15 is scheduled for this weekend, February 16-18, after being moved from January. An updated draft release notice was posted on the Agency Lead Portal and emailed to Agency Leads on Jan. 28. The MSO was granted a short extension on its Authority to Operate (ATO) to get through the shutdown. The release contains elements that mitigate vulnerabilities, which are critical to GSA granting USAccess a new ATO.

Views: 125

Service Enhancements - December 2018

Changes/updates since last Blue Top

November 9-12, 2018: USAccess Release 14 was pushed to production as scheduled. This release upgraded the Card Management System (CMS) to allow USAccess to issue V8.1 cardstock.

Views: 103

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