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Service Enhancements

Service Enhancements – May 2019

Changes/updates since last Blue Top

  • May 4-5: Routine monthly maintenance was completed as scheduled. Planned system events
     
  • June 1-2: USAccess Release 15.6 and 15.7 are currently scheduled for this weekend.

    Release 15.6 includes updates to the server side of Web Enrollment. A release notice is posted on the Agency Lead Portal and was emailed to Agency Leads on April 30. See the following article for more details.

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Release 15.1 & New USAccess Scheduler Tool

Release 15.1 is scheduled to go to production this weekend, March 23-24. Please plan for the USAccess service to be unavailable from 5:30 a.m. ET on Saturday, March 23 through 11:59 p.m. ET on Sunday, March 24. This release was rescheduled from the previous weekend.

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Release 15 Issues Resolution Status Summary

The MSO and Perspecta are working on an After Action Report for Release 15 with lessons learned, allowing us to adjust processes and procedures in future releases and improve service to our customers. The MSO distributed email communication to the Agency Leads with updates regarding resolution to the ongoing issues to Agency Leads.

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Service Enhancements – March 2019

Changes/updates since last Blue Top

  • February 15-18: USAccess Release 15 was pushed to production as scheduled.
  • March 2-3: Routine monthly maintenance was completed as scheduled.

  Planned system events

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