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Management and Operations

EIS Management and Operations Handbook Is Now Available

The Enterprise Infrastructure Solutions (EIS) Management and Operations (MOPS) Handbook provides an overview of all post-award related processes, such as ordering, Task Order administration, billing, Service Level Agreement (SLA) management, and disputes. The Handbook is not intended as a stand-alone reference – we recommend that the reader become familiar with the EIS contracts and other EIS guides, handbooks and videos that address acquisition planning, transition, pricing, services and systems.



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