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Full Service Workshops

Full Service Workshop Number 5: A Case for Modernizing Voice Services

GSA's Office of Telecommunication Services (OTS) presented a workshop on modernizing voice services on April 26, 2018.

 Topics included:

• The Case for Transformation to IP; 

• Benefits of Transformation to IPVS; 

• Enterprise Plan Naturally Possible; 

• Dealing with “islands” of TDM and VoIP; and 

• Suggested Approach for Moving Forward

A complete recording of the workshop is available at the link below: 





Views: 1995

Full Service Workshop #2: Customers Served by GSA TDM-based PBX Systems -Recording Now Available

The Full Service Workshop #2 was held on January 10, 2018 and was recorded,  It specifically addressed customers with service provided from a GSA TDM PBX System. The workshop addressed what Agencies need to do if they are serviced by GSA, what support GSA provides the Agencies, and available resources. 

Views: 1134

Full Service Workshop #1 - Recording Now Available

 The Full Service Workshop held on December 14, 2017 addressed the various reporting capabilities available to agencies via the Transition Coordination Center. These reports will assist agencies in determining their full service inventory and facilitate with the transition to EIS. Please see the link below to review the recording of the session.  Be patient as the review of the slide deck will begin within a few minutes.  




Views: 1046