USAccess Blue Top Interact Site

The MSO is seeing an uptick in messages stating that USAccess role holders are locked out of their USAccess accounts. Registrars and Activators can be affected due to site closures if they don’t have access to log into stations. However, if they have other roles, such as Sponsor and Adjudicator and Report Viewer, they could log into the web portals and minimize locked accounts. The other role holders that we are seeing an increase in accounts being locked should not be caused by site closures. They can log into the web applications remotely. Please proactively communicate that Agency Role holders need to contact the Agency Role Administrator in the event of a system lock out.