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Reminder about PIV Card Renewals, Certificate Rekeys and Certificate Extensions

USAccess site closures due to COVID-19 are preventing credential holders from rekeying their certificates before expiration. As a result, many credential holders are making appointments and showing up at sites before their credentials have been reprinted. Please ensure that all credential holders contact their Agency Sponsor to have their cards reprinted.


The MSO is asking all USAccess Agency Leads to remind their credential holders not to make appointments nor show up at sites until they have been notified their credential is available for pick up. In addition, Agency sponsors will need to reprint cards if certificates are not rekeyed before they expire.  Extending the natural expiration of the certificates issued to the card is not possible. Additional information can be found by referencing the USAccess COVID-19 Frequently Asked Questions posted to fedidcard.gov.


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