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Service Enhancements - July 2020

Changes/Updates Since Last Blue Top

  • June 12-14, 2020: The Annual Disaster Recovery Exercise was completed. The exercise began at 6:00 p.m. ET Friday, June 12, and ran through Sunday, June 14.
  • June 20-21, 2020: USAccess Release 18.0 and 18.1 were implemented in Production. The final Release Notices for both were posted to the Agency Lead Portal following implementation. Please note that MCU and LA workstations must be updated with the latest installers to maintain full functionality with Release 18.0.
  • June 27-28 2020: Routine monthly maintenance was completed as scheduled. 

Planned System Events

  • July 25-26, 2020: Release 18.5 is scheduled for Production this weekend. The release consists mainly of backend changes and will not affect most USAccess users.  A draft Release Notice will be posted to the Agency Lead Portal that provides additional details.  Please plan for the USAccess service to be unavailable from Saturday, July 25 through Sunday July 26.
  • August 1-2, 2020: Routine monthly maintenance is scheduled for this weekend. Please plan for the USAccess service to be unavailable from Saturday, August 1 through Sunday, August 2.


Please be aware that planned maintenance periods can sometimes result in unanticipated delays in service. We will notify you of unanticipated delays. Please ensure that systems are operable prior to your first appointment following a maintenance weekend.


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