The Managed Service Office (MSO) is monitoring the Coronavirus Disease 19 (COVID-19) spread throughout the United States and related impacts on the USAccess program. Since early March, MSO personnel have implemented several measures to mitigate the impact of the COVID-19 pandemic on the PIV card issuance process. This includes weekly meetings and communications sharing site closures and reopenings, alternate solutions for expiring PIV certificates and PIV cards, and updated federal guidance. Reference the new COVID-19 Important News page on Fedidcard.gov for USAccess COVID-19 Frequently Asked Questions, site closure information, and additional guidance on disinfecting credentialing equipment per manufacturer directions.
Please share pertinent information with Registrars, Agency Site Managers and other personnel as needed.
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