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Customer survey for orders placed on GSA Advantage! coming soon.

The Northeast & Caribbean Supply and Acquisition Center is planning to conduct a survey of customers who place orders on GSA Advantage! to product based Multiple Award Schedule (MAS) contractors with Special Item Numbers (SINs) we manage.  The survey start date is planned for on or about June 1, 2020 and will last for 60 days. Not all customers who place orders will receive a survey. Surveys will be sent to customers randomly or based on the purchased item’s assessment. Item assessments are determined by the possibility of the item not complying with Trade Agreements Act (TAA), Made in America claims (MIA), substitute items (bait and switch) or black/grey market items. Customers will be asked to respond on contractor’s timeliness in delivery, product availability, item was properly represented on Advantage, the order was accurately fulfilled, customer service and other metrics. SINs 339940OS4 and 339940OVER, being Best In Class (BIC) vehicles, will have a higher percentage of random sampling.

 

There will be a webinar held May 11, 2020 from 1:00 PM to 2:00 PM EST for further information. The webinar may be accessed using the information below:

Link to conference room:  https://meet.gsa.gov/r2-adv-survey/

Audio may be heard through your computer speakers. Alternatively, to dial into the audio using your telephone, please dial:  +1(844)419- 4704 and use Conference Code: 4632619410.

 

GSA Advantage! Orders from contractors under the below SINs will be subject to surveys:

 

Large Category

Former Schedule

Former SIN

New SIN

SIN Title

Facilities

75

75 85

322291

Restroom Products

Industrial Products and Services

08101B

617 1

3PACK

Packaging Materials

   

617 12

321920

Pallets, Plastic and Wood

   

617 2

3PACK

Packaging Materials

   

617 3

3PACK

Packaging Materials

   

617 4

3PACK

Packaging Materials

   

617 5

322220

Performance-Oriented Packaging (POP), plastic over pack, and hazardous material packaging

   

617 7

331315A

Aluminum Sheets

Miscellaneous

67

67 99

NEW

Introduction of New Supplies and Services

 

08101B

617 8

NEW

Introduction of New Supplies and Services

Office Management

67

19 1

325992

Micro-photographic Film, Paper, Chemical Preparation and Equipment

   

20 316

333316P

Photographic Supplies

   

20 320

333316P

Photographic Supplies

   

262 53

333316P

Photographic Supplies

   

67 100

333316P

Photographic Supplies

 

75

75 200

339940

Office Products

   

75 210

339940SVC

Office Supply Support Services

   

75 220

339940OS4

OS4 Office Products and Supplies

   

75 280

339940OVER

OS4 Overseas Office Products and Supplies

 

76

760 1

511130

Books and Pamphlets

   

760 2

511120

Periodicals, Subscriptions, Online Book Selling and Lending Library Services

   

760 3

561410

Editorial, Publishing, and Library Media Services

   

760 4

511120

Periodicals, Subscriptions, Online Book Selling and Lending Library Services

   

760 5

511120

Periodicals, Subscriptions, Online Book Selling and Lending Library Services

   

760 6

5191M

Entertainment, News and Library Media

Transportation and Logistics Services

08101B

617 10

561910

Packaging services.

   

617 11

332439

Shipping, Cargo, Freight, and Storage Containers

   

617 13

334419

Unique Identification (UID) / Radio Frequency Identification (RFID)

 

221
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