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Release 15.1 & New USAccess Scheduler Tool

Release 15.1 went into production the weekend of March 23-24 after being rescheduled from the previous weekend.

This release replaced the GSA Online Scheduling System with a new scheduling tool called Assured Identity Scheduler. This is the system that Registrars, Activators and applicants use to create and manage appointments at USAccess credentialing centers, which applicants access through the “Schedule” tool on fedidcard.gov or through the new URL at https://portal.usaccess.gsa.gov/scheduler. Registrars and Activators will access the new tool via the Assured Identity portal (the same portal they use for enrollments, activations, TRACKS and CIT). Applicants can continue to make appointments through fedidcard.gov, or they will need to use a new URL.

  1. Registrars and Activators must access the Assured Identity Scheduler using their PIV card via the Assured Identity desktop icon. This Assured Identity icon is the same application they use to access Enrollment, Activation, TRACKs, and CIT.
  2. LA and MCU users should no longer use the GSA Online Scheduling System desktop icon. It will be removed at a later date (via a new LA/MCU installer). FCU users will notice the current GSA Online Scheduling System desktop icon is no longer present on their desktops.
  3. Applicants should use this URL (https://portal.usaccess.gsa.gov/scheduler) to make appointments at a USAccess credentialing center. A job aid is posted on the USAccess website (fedidcard.gov) under the Credential Appointments page.

For more information about the features of the new scheduling tool, please see the USAccess Software Release 15.1 Notice. An updated release notice, as well as Assured Identity Schedule Job Aids for Applicants and for Registrars and Activators, were posted on the Agency Lead Portal and emailed to Agency Leads on March 12.

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