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  • GSA MSO's picture
    GSA MSO
    The MSO is requesting that agencies provide a high-level estimate of the number of local print cards they will require in the next several months. This information is important as the MSO plans future card purchases, which require many weeks of lead time. It will help ensure that cards are well stocked so that orders can be filled quickly and efficiently. If your agency anticipates ordering local print cards in the next three to six months, please email GSA MSO at gsamso@gsa.gov as soon as possible to provide this estimate.
     
    Total Views : 1,061
    Last Activity: 10/12/2017 12:28 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    A large number of USAccess cardholders' enrollments are approaching the end of their 12-year lifecycle. These cardholders are required to go through re-enrollment, meaning that they have to make an enrollment appointment and have their photo, ID documents and fingerprints recaptured. Sponsors, please note that for this requirement, a request of a Reissue is necessary for the card, not a Renewal. Many applicants have received less than a 5-year card because their Sponsor requested a Renewal instead of a Reissue.
     
    Total Views : 1,576
    Last Activity: 10/12/2017 12:07 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Maintenance was completed as scheduled the weekend of Sept. 30. This release included routine monthly maintenance, Entrust maintenance, and the USAccess Software Release 11, which included web enrollment for the new Credentialing Units (CUs). The final version of the release notice is posted on the Agency Lead Portal. Planned system events
     
    Total Views : 1,290
    Last Activity: 10/12/2017 12:04 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    When contacting the HSPD-12 Helpdesk (hspd12@gsa.gov), or when communicating with MSO staff individually, it is important to be cognizant of the type of information you are including in emails. Do not send sensitive applicant Personally Identifiable Information (PII) such as DOB or SSN via email. Usually, MSO staff can look up applicants with just their name. If there is any confusion regarding the applicant, MSO staff will contact you to clarify.
     
    Total Views : 1,379
    Last Activity: 10/12/2017 12:03 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The USAccess Team has been working to support credentialing centers in areas affected by the recent hurricanes that have hit the country. The USAccess Helpdesk has provided extended hours to assist with technical issues as agencies work to get sites up and running. The MSO is available to provide extended support as agencies need. Please email GSA MSO at gsamso@gsa.gov if additional assistance is needed.
     
    Total Views : 850
    Last Activity: 9/28/2017 12:54 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The GSA Managed Service Office (MSO) would like to send warm congratulations to Steve Sill, who is retiring from his position as the Director of Identity Management Solutions Division in the Office of Shared Services.
     
    Total Views : 1,256
    Last Activity: 9/28/2017 12:53 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Maintenance completed by Certificate Authority (CA) vendor, Entrust, on Sept. 19 Adjusted Agency Specific Criteria (ASC) for Department of Education Configured PIV-I for the Small Business Administration, U.S. Commodity Futures Trading Commission, and Department of Commerce Planned system events
     
    Total Views : 1,217
    Last Activity: 9/28/2017 12:53 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Upholding high security standards at USAccess Credentialing Centers is critical to the integrity of the enrollments and activations that occur there, as well as the overall mission and security of the USAccess program. Role holders who operate out of a Credentialing Center should remember these important security requirements:
     
    Total Views : 1,227
    Last Activity: 9/28/2017 12:29 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Configured several Treasury bureaus to use the Local Print service Configured American Battle Monuments Commission to begin issuing PIV-I credentials Planned system events USAccess Software Release 11 will be pushed to production on Saturday, Sept. 23. Please plan for the USAccess service to be unavailable from 5:30 a.m. Eastern on Saturday, Sept. 23 through 11:59 p.m. Eastern on Sunday, Sept. 24.
     
    Total Views : 1,229
    Last Activity: 9/28/2017 12:23 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Registrars, remember that you must always re-capture fingerprints, re-take the photo, and re-scan ID documents during a re-enrollment. Since Registrars do not have the ability to determine why a re-enrollment was requested, you must always re-do the entire enrollment process. In most cases, in order to re-capture fingerprints, you must first clear the original fingerprints. You may do so by clicking the “Clear All” button in the Capture Window of the 10-print screen.
     
    Total Views : 1,244
    Last Activity: 9/28/2017 12:22 PM
    in USAccess Blue Top Interact Site
     
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The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More
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