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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Maintenance completed and USAccess Release 10.3 was pushed to production as scheduled on April 1. Added Northern Mariana Islands to Site Manager
     
    Total Views : 818
    Last Activity: 4/13/2017 1:34 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Physical Access Control Systems, or PACS, are systems that manage physical access into buildings and other control areas. For example, the system that is used to swipe your card to enter a secured room or that scans your credential before you enter a Federal building, is a PACS. Logical Access Control Systems, or LACS, are systems that manage network and computer access. For example, the system that allows you to insert your credential into your computer and provide a PIN to log in, is a LACS.
     
    Total Views : 2,034
    Last Activity: 4/13/2017 1:30 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    We appreciate all of your patience as we’ve worked through the lingering issues from our CA vendor’s maintenance. We have only one outstanding issue that has minimal impact to the field, and that is listed below. There is also a small subset of Applicants that will need to perform a card update (less than 100 records), and as mentioned in the March User Group meeting this past Tuesday, we’ll work directly with the Agencies impacted.
     
    Total Views : 870
    Last Activity: 3/23/2017 1:16 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Our credentialing service vendor, HPE, will officially operate under a new name, DXC Technology, starting on April 3. As you may have read in the news, this new company is the result of a spin off/merger between HPE and CSC. As a result of this name change, the USAccess Help Desk will have a new email address. The new email address is usaccess.helpdesk@dxc.com.
     
    Total Views : 1,360
    Last Activity: 3/23/2017 1:14 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Agencies are reminded to take action on their Light Credentialing and Light Activation Stations to ensure they are updated with the latest Windows updates and patches, and Antivirus definitions. Since the Agencies own these stations, the MSO and HPE do not release Windows operating systems updates or antivirus updates for the Light stations. It is each Agency's responsibility to ensure Operating System patches and Antivirus software are kept up to date on all Light stations.
     
    Total Views : 846
    Last Activity: 3/23/2017 12:35 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    There have been ongoing issues following an update made with our CA vendor the weekend of February 25-26. The MSO has sent regular email to Agency leads making them aware of the issues and their status. Below are the remaining issues and workarounds. Please communicate these to your activators or refer them to TRACKS where information has been posted. 1. Duplicate records exist and impact PCA and Attended Activation search results:
     
    Total Views : 1,039
    Last Activity: 3/10/2017 2:58 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    We encourage agency customers to ensure their information in Site Manager is kept up to date. Agencies should be maintaining all Site Manager information on an ongoing basis. This is especially important for the Site POC information. We have seen many instances recently where packages have been deemed undeliverable because the Ship To POC included on the mailing label is no longer at the site. Please review your Site and Ship To POCs to ensure they are up to date.
     
    Total Views : 955
    Last Activity: 3/10/2017 2:52 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top
     
    Total Views : 932
    Last Activity: 3/10/2017 2:50 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Social Engineering and Phishing No matter how much expertise and money your agency puts into securing its network and data assets—firewalls, security appliances, encryption, etc.—the human component of the security system is the most critical and quite often the most vulnerable. Social Engineering and Phishing are two techniques employed to attack the human component. Social Engineering
     
    Total Views : 1,136
    Last Activity: 3/10/2017 2:28 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Please plan for the USAccess service and role holder portals to be unavailable for most of the weeend for Release 10.2. This release launches the Temporary Card pilot with the U.S. Department of Treasury. While Treasury is the only agency who can issue temporary cards during this pilot, there are some areas (Applicant Status Report, Reports Portal) where role holders from all agencies will see references to temporary cards.
     
    Total Views : 994
    Last Activity: 2/23/2017 8:36 PM
    in USAccess Blue Top Interact Site
     
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