GSA Global Supply Vendor Community

Have you ever wondered where GSA Global Supply gets the requirements we put into our solicitations? You might think that they are derived from our past experience with vendors and the applicable legislative requirements embodied most visibly in the Federal Acquisition Regulation. While those are certainly relevant, what’s perhaps less apparent is GSA’s ongoing partnership with its strategic customers. Our intent is to create supply solutions that reflect an understanding of customer requirements, our own capabilities and those of our commercial partners.

Last week’s post provided a broad overview of the changes inherent in GSA’s Supply Transformation (ST) initiative.

As a result of GSA Global Supply’s transition from a business model focused on distribution centers to one that is reliant on vendors for direct delivery to customers, GSA has revised its metrics for ensuring customer service levels are appropriate.  As one example, GSA has begun tracking data that indicates Orders Shipped Late vs. Orders Shipped On Time.

One of the goals of this Interact community is to foster greater understanding of the GSA Global Supply program among our vendor partners.  The notes below outline some resources we trust will be helpful to you in the event that you have questions or concerns.