The MSO is experiencing a high volume of returned PIV credential shipments due to UPS drivers not being able to identify the ship-to location as a business. This is due to the “Address Header” field from Site Manager not populating on the shipping label.
USAccess Release 17.0 will be put into production December 14-15, 2019. As part of the release, agencies must update Mobile Credentialing Units (MCUs) and LA workstations by Monday, December 16, 2019. Perspecta posted the installers (MCU v2.2.1A; LA workstation v5.2.0) to the Secure File Transfer Protocol (SFTP) server on October 31, 2019.
As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (
The MSO recently updated the USAccess Service and Equipment and Test Credential Request Forms to align with the updated USAccess Service Descriptions and Price List.
The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More