As part of equipment replacement and Break/Fix Processes for USAccess Credentialing Units (CU), Agencies are to return their original Routers and Laptops after establishing successful operations with newly-provided replacement e
The MSO has a variety of communication channels available to assist USAccess customer agencies. Lately, the USAccess Help Desk has been receiving increased calls from people without USAccess roles and customers asking for PIV card status updates.
As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (
As part of the equipment deployment process, USAccess has a requirement to schedule and conduct a Certification call before using Fixed Credentialing Units (FCU).
As a reminder, USAccess customer agencies that have tested their infrastructure and are ready to transition to V8.1 PIV cards should email the PIV transition lead Lalit Bajaj (
The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More