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  • GSA MSO's picture
    GSA MSO
    There have been ongoing issues following an update made with our CA vendor the weekend of February 25-26. The MSO has sent regular email to Agency leads making them aware of the issues and their status. Below are the remaining issues and workarounds. Please communicate these to your activators or refer them to TRACKS where information has been posted. 1. Duplicate records exist and impact PCA and Attended Activation search results:
     
    Total Views : 1,549
    Last Activity: 3/10/2017 2:58 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    We encourage agency customers to ensure their information in Site Manager is kept up to date. Agencies should be maintaining all Site Manager information on an ongoing basis. This is especially important for the Site POC information. We have seen many instances recently where packages have been deemed undeliverable because the Ship To POC included on the mailing label is no longer at the site. Please review your Site and Ship To POCs to ensure they are up to date.
     
    Total Views : 1,466
    Last Activity: 3/10/2017 2:52 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top
     
    Total Views : 1,442
    Last Activity: 3/10/2017 2:50 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Social Engineering and Phishing No matter how much expertise and money your agency puts into securing its network and data assets—firewalls, security appliances, encryption, etc.—the human component of the security system is the most critical and quite often the most vulnerable. Social Engineering and Phishing are two techniques employed to attack the human component. Social Engineering
     
    Total Views : 1,683
    Last Activity: 3/10/2017 2:28 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Please plan for the USAccess service and role holder portals to be unavailable for most of the weeend for Release 10.2. This release launches the Temporary Card pilot with the U.S. Department of Treasury. While Treasury is the only agency who can issue temporary cards during this pilot, there are some areas (Applicant Status Report, Reports Portal) where role holders from all agencies will see references to temporary cards.
     
    Total Views : 1,525
    Last Activity: 2/23/2017 8:36 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    A new Light installer package will be made available on February 25 to support use of a new camera model, as well as update the version of Java software included in both LCS and LA kits. The new versions of the installers will be Light Activation v4.0.8 and Light Credentialing Solution (LCS) v4.0.7. The kits will contain:
     
    Total Views : 1,545
    Last Activity: 2/23/2017 8:34 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The USAccess program is currently undergoing our semi-annual distribution list cleanup. As part of this process we reached out to Agency Leads via email to confirm Agency Lead Portal users, financial POCs, and the USAccess distribution list members. Agency Leads should respond to this email by February 28. The MSO appreciates your assistance in this effort.
     
    Total Views : 1,936
    Last Activity: 2/23/2017 8:33 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Treasury TOCA Maintenance was completed as scheduled on February 12. Planned changes For any maintenance downtime periods, please schedule some buffer time to resume enrollment and activation appointments to account for any unanticipated delays in service.
     
    Total Views : 1,545
    Last Activity: 2/23/2017 8:29 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Please remember that the USAccess program and the U.S.Department of Homeland Security (DHS) requires us to accept two identity documents for applicant enrollment, one Primary and one Secondary. Please see “List of Acceptable Forms of Identification Guide” on FedIDCard.gov for details. A second document from the Primary forms of identification list can be used as a Secondary proof of identity. However, two forms of identification from the Secondary forms of identification list are not approved for applicant enrollment
     
    Total Views : 1,764
    Last Activity: 2/23/2017 8:23 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Just a reminder that all of the USAccess Roleholder Training Courses, Job Aids, and Registrar/Activator Refresher Training recordings are available on the GoLearn training portal. In order to access the portal go to https://piv.golearnportal.org/. Use your work email address and the registration password of 12345678 to create your account. Each role is listed so users can click on their role and get the available job aid. Any questions can be sent to Jim Schoening at jim.schoening@gsa.gov.
     
    Total Views : 1,936
    Last Activity: 2/10/2017 11:21 AM
    in USAccess Blue Top Interact Site
     
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