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  • GSA MSO's picture
    GSA MSO
    When contacting the HSPD-12 Helpdesk (hspd12@gsa.gov), or when communicating with MSO staff individually, it is important to be cognizant of the type of information you are including in emails. Do not send sensitive applicant Personally Identifiable Information (PII) such as DOB or SSN via email. Usually, MSO staff can look up applicants with just their name. If there is any confusion regarding the applicant, MSO staff will contact you to clarify.
     
    Total Views : 1,578
    Last Activity: 10/12/2017 12:03 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The USAccess Team has been working to support credentialing centers in areas affected by the recent hurricanes that have hit the country. The USAccess Helpdesk has provided extended hours to assist with technical issues as agencies work to get sites up and running. The MSO is available to provide extended support as agencies need. Please email GSA MSO at gsamso@gsa.gov if additional assistance is needed.
     
    Total Views : 1,012
    Last Activity: 9/28/2017 12:54 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The GSA Managed Service Office (MSO) would like to send warm congratulations to Steve Sill, who is retiring from his position as the Director of Identity Management Solutions Division in the Office of Shared Services.
     
    Total Views : 1,502
    Last Activity: 9/28/2017 12:53 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Maintenance completed by Certificate Authority (CA) vendor, Entrust, on Sept. 19 Adjusted Agency Specific Criteria (ASC) for Department of Education Configured PIV-I for the Small Business Administration, U.S. Commodity Futures Trading Commission, and Department of Commerce Planned system events
     
    Total Views : 1,358
    Last Activity: 9/28/2017 12:53 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Upholding high security standards at USAccess Credentialing Centers is critical to the integrity of the enrollments and activations that occur there, as well as the overall mission and security of the USAccess program. Role holders who operate out of a Credentialing Center should remember these important security requirements:
     
    Total Views : 1,527
    Last Activity: 9/28/2017 12:29 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Configured several Treasury bureaus to use the Local Print service Configured American Battle Monuments Commission to begin issuing PIV-I credentials Planned system events USAccess Software Release 11 will be pushed to production on Saturday, Sept. 23. Please plan for the USAccess service to be unavailable from 5:30 a.m. Eastern on Saturday, Sept. 23 through 11:59 p.m. Eastern on Sunday, Sept. 24.
     
    Total Views : 1,410
    Last Activity: 9/28/2017 12:23 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Registrars, remember that you must always re-capture fingerprints, re-take the photo, and re-scan ID documents during a re-enrollment. Since Registrars do not have the ability to determine why a re-enrollment was requested, you must always re-do the entire enrollment process. In most cases, in order to re-capture fingerprints, you must first clear the original fingerprints. You may do so by clicking the “Clear All” button in the Capture Window of the 10-print screen.
     
    Total Views : 1,421
    Last Activity: 9/28/2017 12:22 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The new LA, LCS and Treasury Temporary Pilot installers are now posted on the SFTP server. Among other items, the installers include an update to move to Java 8 Update 131 and an update to the Connect to Assured Identity tool. The LCS v4.1 and Temporary Pilot v1.3 installers also include a file used by local print customers to connect to the local print service and print cards from their LCS kits.
     
    Total Views : 1,290
    Last Activity: 9/14/2017 2:27 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    The CIO Council approved and released its PIV-I Policy on Friday, Aug. 4. This approval, along with the Entrust Non-Federal Issuer Certificate Authority (NFI CA) Authority to Operate (ATO) granted on July 17, enables USAccess to move to full PIV-I production. The MSO will be providing Agency Leads with a PIV-I onboarding process.
     
    Total Views : 1,648
    Last Activity: 9/14/2017 2:27 PM
    in USAccess Blue Top Interact Site
     
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  • GSA MSO's picture
    GSA MSO
    Changes/updates since last Blue Top Added OPAC Combination for CFTC Planned system events Maintenance is planned this weekend from 5:30 a.m. Eastern on Saturday, Aug. 26 through 11:59 p.m. Eastern on Sunday, Aug. 27.
     
    Total Views : 1,235
    Last Activity: 9/14/2017 2:26 PM
    in USAccess Blue Top Interact Site
     
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