The MSO Helpdesk is seeing an increase in requests regarding locked USAccess accounts. We are also seeing an uptick in requests for assistance with... More
As previously communicated, a new Production Root CA certificate has been issued by the Federal Government, named Federal Common Policy CA G2. With... More
To prepare for the migration to the Federal Common Policy Certification Authority (FCPCA) G2, GSA’s Office of Governmentwide Policy (OGP) developed a... More
The MSO Helpdesk is seeing an increase in requests regarding locked USAccess accounts. We are also seeing an uptick in requests for assistance with enrollment, appointment bookings and cancellations, activation and card update appointments.
The MSO is requesting that Agencies review and validate all addresses in USAccess Site Manager. If the addresses are not entered correctly, there are issues delivering PIV cards.
To prepare for the migration to the Federal Common Policy Certification Authority (FCPCA) G2, GSA’s Office of Governmentwide Policy (OGP) developed a Playbook, located at
As previously communicated in the Blue Top newsletter, Customer Advisory Board meetings and emails, USAccess Agency Leads and applicants should now send all inquiries to
The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More