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Core Catalog Management Problems

Catalog management impacts the experience that our industry partners and our agency customers have with GSA, and we are committed to improving our catalog environment. We know that our existing policies, processes, and technologies make it difficult for vendors to update and manage their information. We see the feedback on the Supplier Relationship Management Survey and we see it in the number of calls to our Vendor Support Center. We also know that it adversely impacts the buying experience for our customers, who want high quality product and services data, including detailed product images (when appropriate) and accurate descriptions. We are listening to you, and we are committed to delivering a solution that addresses the needs of our stakeholders.  See below for more information on the problems we are trying to solve:

  

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