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Service Enhancements - August 2020

Changes/updates since last Blue Top

  • July 25-26, 2020: USAccess Release 18.5 was implemented in Production. The final Release Notice provides additional details and is posted to the Agency Lead Portal.
  • August 1-2, 2020: Routine monthly maintenance was completed as scheduled.

Planned system events

  • August 29-30, 2020: Routine monthly maintenance is scheduled for this weekend. This will also include the enabling of V8.1 cards for several agencies. Plan for the USAccess service to be unavailable from Saturday, August 29 through Sunday, August 30.
  • September 18-20, 2020: Release 19.0 is scheduled for Production this weekend. This release was previously scheduled for August 21-23, 2020. The release consists of a version upgrade to the Card Management System (CMS) software used for card activations, updates, and PIN resets. Note: Due to the longer time necessary for implementing a CMS upgrade, the release will begin on Friday morning instead of the typical Saturday start time. As part of the upgrade, there will be mandatory installer updates necessary for both MCU and LA. The Desktop Rekey package will also be updated.Installers will be posted to the SFTP site prior to Release 19.0.  Plan for the USAccess service to be unavailable from Friday, September 18 through Sunday, September 20.

Please be aware that planned maintenance periods can sometimes result in unanticipated delays in service. We will notify you of unanticipated delays. Please ensure that systems are operable prior to your first appointment following a maintenance weekend.

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