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Service Enhancements – Week of October 9, 2017

Changes/updates since last Blue Top

  • Maintenance was completed as scheduled the weekend of Sept. 30. This release included routine monthly maintenance, Entrust maintenance, and the USAccess Software Release 11, which included web enrollment for the new Credentialing Units (CUs). The final version of the release notice is posted on the Agency Lead Portal.

Planned system events

  • Maintenance is scheduled for the weekend of Oct. 21-22. This release will push USAccess Software Release 11.1 to production. A draft release notice is posted on the Agency Lead Portal that includes screenshots of several changes visible to role holders, including a new ad hoc reporting capability, a new invoice report on the Reports Portal, and the new training portal. Please plan for the USAccess service to be unavailable from 5:30 a.m. Eastern on Saturday, Oct. 21 through 11:59 p.m. Eastern on Sunday, Oct. 22.
  • Routine monthly maintenance is scheduled for the weekend of Nov. 4-5. Please plan for the USAccess service to be unavailable from 5:30 a.m. Eastern on Saturday, Nov. 4 through 11:59 p.m. Eastern on Sunday, Nov. 5.

    Please be aware that planned maintenance periods can sometimes result in unanticipated delays in service. Please assure that systems are operable prior to your first appointment following a maintenance weekend. We will notify you of unanticipated delays.

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