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Reminder Regarding Card Pick Ups

The MSO has received an increase in emails regarding customer(s) having confusion about where and how to pick up their credentials. Customers are making their appointments at one location but discovering that their cards are being shipped to another for pick up and activation. Agencies, please ensure customers follow the notification or point out that the location is indicated on the notification letter.

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The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More
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