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Reminder: End of Life Date Set for Legacy Equipment

As communicated in previous Blue Top newsletters and communications from the MSO, the end-of-life date for all legacy credentialing equipment is Friday, August 16, 2019. All legacy equipment (legacy Light Activation using Cogent Fingerprint Scanners, legacy Fixed Activation/Enrollment stations operating with Cisco 891 or 5505 routers, and Light Credentialing Solution kits) will no longer be able to connect to the USAccess system and perform credentialing activities after this date. 


If an LCS kit attempts to connect to the USAccess Service after August 16, 2019 (via the Connect to Assured Identity/F5 icon), they will see a series of messages stating the system access is going away as the LCS workstation is end-of-life. The message refers the role holder to their HSPD-12 Agency Lead for more information. If the user selects the “Click here to continue message,” they will see additional screens/messages stating a connection could not be established. 


Agencies are reminded to install and begin using the new Mobile Credentialing Units (MCUs) as soon as possible. If your agency has yet to begin using the new Fixed Credentialing Units (FCUs), schedule a certification call with Perspecta as soon as possible to avoid any lapse in functionality at your sites by emailing the USAccess help desk at usaccess.helpdesk@perspecta.com. Agencies need to include the site POC name, site (include agency name, city and state), and a phone number when emailing the USAccess help desk. A USAccess deployment team member will contact the site to arrange a call. The MSO is sending personalized emails to those agencies that still have FCUs that need to be certified.


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