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We’ve reduced your email traffic. Now less is more.

Recently, many users have voiced concerns around the significant number of emails they receive from interact.gsa.gov. We at Interact have heard your pleas and have taken action to remedy this issue.

The problem

When first launched, the email notification system in Interact was set to immediately notify users of any changes to postings and content. With so much activity occurring on Interact, it’s not hard to imagine that the quantity and frequency of emails has become overwhelming.

The solution

As a result of your feedback, we’ve changed the default behavior of the email notification system so that users will now receive emails on a "weekly" interval. That means you should no longer receive as many emails from interact.gsa.gov. Eventhough we have made this change for all registered users, please feel free to customize or change your setting using the instructions below.

Set notification defaults for new subscriptions

Screen shot: "My Account" link

Screen shot: "Edit" tab on user profile

Screen shot: Messaging and notifications settings

If you would like to customize the default frequency and method of notifications for new subscriptions, please follow these steps:

Step 1: Click on "My Account" (located in the upper right corner of the screen once you are logged into Interact).

Step 2: Click the "Edit" tab.

Step 3: Scroll down to the "Messaging and Notification" section.

Step 4: Select a default send method. Users can choose to receive notices via email (mail) or via the Interact website itself (web).

Step 5: Select a default send interval. Please note that the current default for all users is weekly.

  • Immediately
  • Every hour
  • Twice a day
  • Daily
  • Weekly

Step 6: If you wish, you may also change automatic enrollments. This affects the way you are notified on group you join and conversations you participate in. If you do not want to be subscribed automatically to either type of activity, please de-select its checkbox.

Review and change notification settings for your existing subscriptions

Screen shot: "My Account" link

Screen shot: "Notifications" tab on user profile

Screen shot: "Edit your notification settings" link

If you'd like to review and change any of your existing notifications, please follow these steps:

Step 1: Click on "My Account" (located in the upper right corner of the screen once you are logged into Interact).

Step 2: Select the "Notifications" tab.

Step 3: Under the "You can" subheading, click "Administer your subscriptions."

Step 4: To change or delete a subscription, click "edit" or "drop" on the right.

Step 5: To change multiple subscriptions at once, select their checkboxes on the left, select an action the drop-down list at the top, and click "Update."

Screen shot: Edit notifications settings

 
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WebGirl_Lisa
<p>What a great implementation! Thank you !</p>
The Federal Acquisition Service (FAS) is looking for ways to increase its effectiveness in serving its stakeholder communities.  This group is... More

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