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PSHC Redefines SIN 520-20 as Official Data Breach Response and Identity Protection Services (IPS) SIN

Industry Partners,

With the increased demand for identity protection services and the evolving needs of our customer agencies, the General Services Administration’s (GSA) Office of Professional Services and Human Capital Categories (PSHC) has redefined Special Item Number (SIN) 520-20 as its official Data Breach Response and Identity Protection Services (IPS) SIN on the Professional Services Schedule (PSS).

SIN 520-20 is currently defined as Comprehensive Protection Solutions, providing customized solutions that integrate credit monitoring services, risk assessment and mitigation services, independent risk analysis, and data breach analysis.

Redefining the SIN allows industry to provide current state-of-the-art identity protection services (identity monitoring and notification of Personally Identifiable Information (PII) and Protected Health Information (PHI), identity theft insurance and identity restoration services, and protection (safeguard) of the confidentiality of PII and PHI) while allowing ordering agencies the ability to meet their individual requirements.

For federal agencies, the revised SIN 520-20 allows for a total solution for IPS and allows the ordering office to tailor their scope for only selective segments of services found under this SIN. For example an ordering office may have a suspected breach but due to the uncertainty may only want to seek credit monitoring services that doesn’t require call center support, identity restoration, etc. They will now have the ability to obtain specifically what is needed for their immediate situation. The revised scope reads as follows:

520-20: DATA BREACH RESPONSE AND IDENTITY PROTECTION SERVICES (IPS) - Integrated, total solution for services to provide identity monitoring and notification of Personally Identifiable Information (PII) and Protected Health Information (PHI), identity theft insurance and identity restoration services, and protect (safeguard) the confidentiality of PII and PHI. This includes the requirements found in IPS Requirements Document 1A, applicable to SIN 520-20;  Additional Proposal Instructions found in IPS Requirements Document 1B;  and the System Security Plan (SSP) in accordance with the template found in IPS Requirement Document 1C

These changes will allow the federal community to secure Identity Theft Protection Services with state-of-the-art protection services, the flexibility to obtain services specific to their needs, and the ability to conduct “apples - to apples” price comparisons.

The redefined SIN will be included in our next solicitation refresh, which has an anticipated release date of mid October 2017. See this Interact blog to learn more about the refresh. We will be working with industry to expedite any incoming modifications and new offers for these type of services to meet customer demand. Once we have a robust vendor pool, the BPA will be sunset, and GSA will notify customers that the SIN is the preferred ordering mechanism for identify protection services. Until that occurs, the current BPAs remain the preferred source in accordance with OMB Memo M-16-14 (Note: the OMB memorandum will be updated to reflect SIN 520-20 as the preferred source once the industrial pool is large enough under SIN 520-20 to allow for adequate competition at the task order level.) The overall goal is to ensure continuous support is available.

All modifications and offers for Identity Protection Services(IPS) SIN 520-20 will be expedited to meet customer demand. For more information on SIN 520-20, visit  www.gsa.gov/psschedule. If you have any questions at IPS@gsa.gov

For more information on SIN 520-20, visit www.gsa.gov/psschedule or GSA eLibrary. If you have any questions at IPS@gsa.gov

Thank you to all those that submitted feedback to our recently posted RFI; we value your interest and engagement in helping us provide exceptional contract solutions that help federal agencies meet their mission requirements.

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