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Professional Services Category to Spotlight Supplier Relationship Management and Reverse Industry Days

Throughout the month of October, the government-wide Professional Services Category (PSC) will be shining a “spotlight” on Supplier Relationship Management (SRM), an industry best practice that is gaining momentum by the federal government. The spotlight includes a webinar on Reverse Industry Days and a series of articles from SRM specialists at federal agencies across government, including overviews, a Government Accountability Office case, and a detailed breakdown of a recent Department of Homeland Security (DHS) reverse industry day.

The goal of SRM is to develop long-term, collaborative partnerships with strategic suppliers of all sizes. The intent is to move interaction between federal agencies, suppliers and supply managers beyond contract mechanics leading to better industry government relations. Some agencies, including DHS, the Internal Revenue Service, the Department of Defense, and most recently GSA, have been effectively applying SRM principles to improve the way government does business. Through the “Spotlight”, the PSC will share the best practices, lessons learned, templates, samples and success stories from these agencies in in the Acquisition Gateway so that other contracting and program offices can replicate and explore ideas to support their mission.

SRM Webinar

The SRM webinar will take an in-depth look at reverse industry days (RID). RID are a unique format for industry-government interaction, launched by DHS’ Procurement Innovation Lab, that has caught the attention of the acquisition workforce and industry alike. Fiscal year 2017 has seen these RIDs widely adopted across government. During this 90 minute webinar, speakers from DOD, DHS, IRS and GSA, will share what they have learned from hosting a RID and how they plan to use that information to strengthen their industry relationships and improve their acquisition processes in the future. The webinar is open to federal acquisition professionals only. 

When:             October 18th, 2:00 – 3:30 p.m. EST 

What:              Professional Services Category Spotlight: Lessons Learned from Reverse Industry Days

Who:               Ken Brennan, DOD, DPAP, Deputy Director, Services Acquisition

Nina Ferraro, DHS, Acting Deputy Chief Procurement Officer
Millisa Gary, GSA, Procurement Ombudsman
Mitch Winans, IRS, Special Assistant to the Chief Procurement Officer

The webinar will follow a panel format with each speaker talking for 15-20 minutes. There will be a question and answer session at the end of the event. The webinar is open to federal acquisition professionals only. Click HERE to register. 

Questions? Contact Maureen Duckworth at maureen.duckworth@gsa.gov

SRM Related Articles

Throughout October, the PSC will post SRM-related articles on the Acquisition Gateway’s Professional Services Hallway. The articles can be found under the Articles section. Note: You must be logged into the Acquisition Gateway to access the content.

Federal government users first need to assign their personal identity verification (PIV or CAC) card with an Office of Management and Budget MAX User ID. Visit GSA.gov for more information on the the Acquisition Gateway and logging in. The public may visit the site at https://hallways.cap.gsa.gov/ and click on the Non-Federal Government & Public Users button. Please note that this is a more limited access option.

The Acquisition Gateway supports category management by expanding the use of high-quality, high-value strategic sourcing solutions to improve the government’s buying power and reduce contract duplication.  The Gateway makes information accessible to the federal community in a single online location and allows agencies to provide valuable feedback on important and relevant policies and issues.

Although October is the spotlight month, the PSC is committed to long term supplier relationship management initiatives and encourages an ongoing dialogue among contracting offices and program offices across government. For more information about the PSC SRM program contact Zachary Lerner at zachary.lerner@gsa.gov  or (253) 931-7572.



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