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A Note on Shared vs. Dedicated Centers

Recently, many agencies have seen cardholders make appointments at dedicated centers that do not serve their agency. Please ensure that cardholders know they may make an appointment at a dedicated center for their respective agency or a shared center.

Please also be mindful that shared centers carry the burden of serving many agencies and may have appointment slots fill up more quickly. If distance isn’t a significant factor and an agency-dedicated center is available, please give preference to the dedicated center.


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The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More
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