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New MCU/FCU Scanner Suggestion Posted on TRACKS

Some agencies have reported that the photos or documents scanned using Web Enrollment (version used on MCUs and FCUs) are sometimes unclear. Registrars are trained to view documents and photos after scanning them and to rescan them if not clear, and we encourage you to continue to do so.

However, if Registrars are still having issues with grainy images on an MCU/FCU, they can reset the dots per inch (DPI) setting on the document scanner to 300 DPI. An advisory has been posted to TRACKS last week that lists out steps to reset the DPI default.

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