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Multiple Award Schedule Data Breach Response and Identity Protection Services SIN Designated as Best-in-Class

GSA is pleased to announce that the Multiple Award Schedule Identity Protection Services (IPS) Subcategory (SIN 541990IPS / Data Breach Response and Identity Protection Services) has been designated by the Office of Management and Budget (OMB) as a Best-in-Class (BIC) solution.


Best-in-Class is a contracting and acquisition designation used across government to denote contracts that meet rigorous category management performance criteria as defined by Office of Management and Budget guidance. Using Best-in-Class contracts helps agencies meet their Spend Under Management goals.


In May, GSA added a third vendor to SIN, thereby establishing an adequate number of vendors to enable competition at the task order level. The three contractors are: Experian Reserved Response, Inc., Identity Theft Guard Solutions, Inc. (DBA: ID Experts), and Sontiq, Inc.


SIN 541990IPS offers an integrated, total service solution to provide identity monitoring and notification of Personally Identifiable Information (PII) and Protected Health Information (PHI), identity theft insurance and identity restoration services, and protect (safeguard) the confidentiality of PII and PHI. Additional services include:

  • Business information services;
  • Credit monitoring services;
  • Identity monitoring services;
  • Identity theft insurance;
  • Website services; and
  • Call center services (related to these requirements).

GSA sunset the existing Identity Protection Services Blanket Purchase Agreement (BPA) on August 31, 2020. All new requirements should be placed against 541990IPS. Existing BPA calls will not be impacted and will be able to complete their full period of performance. Ordering agencies are encouraged to visit www.gsa.gov/ips for a complete detail of services and GSA eLibrary for a list of sources.

Questions? Contact professionalservices@gsa.gov 


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