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MSO USAccess Response to Coronavirus Disease 19 (COVID-19)

The MSO is actively tracking the Coronavirus Disease 19 (COVID-19) spread throughout the United States. We are also monitoring both Centers for Disease Control (CDC) and Office of Personnel Management (OPM) guidance to ensure the health and welfare of all USAccess stakeholders.


The MSO is requesting that Agencies update Site Manager with any changes to site operating status and email GSAMSO@gsa.gov as soon as any site shutdown is known. Please reference the Local Site Manager Job Aid for instructions to make updates in Site Manager.


Agencies should also review reports of their personnel with certifications or PIV cards expiring in the next 30-60 days and prioritize appointments for these individuals. Reference the Reports Portal Card Expiration Report Job Aid and Reports Portal Certificate Expiration Report Job Aid found on the GoLearn Training Portal  for instructions to run these reports. 

We’ll continue to share information as it becomes available and will keep you informed of any known site closures as soon as we are notified. Please email GSAMSO@gsa.gov with any questions or concerns.


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