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Learn more about the Office of the Procurement Ombudsman on a New & Improved GSA.gov Page

The Office of the Procurement Ombudsman (OPO) has a new and improved gsa.gov website! As a voice for industry, OPO ensures that concerns with programs and processes are directed to and addressed by the appropriate entities within GSA.  OPO serves as a neutral forum for industry associations and vendors to voice concerns regarding GSA acquisition programs and processes. The primary purpose of the Procurement Ombudsman is to ensure equitable treatment of all parties participating in GSA's acquisition and assistance pre-award, post-award and administration functions. 


In addition, OPO identifies and reports on thematic issues encountered by industry in navigating the federal marketplace and works to resolve these issues.  The office assists  GSA’s acquisition workforce with matters that they face with vendors.  The Ombudsman also works to enhance contracting officers’ skill sets by identifying areas in which training is needed and collaborates with the Federal Acquisition Institute (FAI) to develop and deliver just-in-time training focused on positive and meaningful industry engagement.


On the new website, industry partners and acquisition professionals can now find more information about the office, submit an inquiry with regard to their GSA contract, a GSA contracting policy or process issue, and offer recommendations for improvement.  Readers can also browse the website for resources, helpful links and frequently asked questions.


Check it out now!

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