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Help Desk Mailbox Consolidation

In order to streamline all communications and allow more efficient customer service, the MSO is consolidating the hspd12@gsa.gov and GSAMSO@gsa.gov mailboxes. Starting Monday, April 5, 2021, USAccess Agency Leads, Backup Agency Leads and applicants should send all inquiries to GSAMSO@gsa.gov. USAccess role holders should send technical inquiries to usaccess.helpdesk@perspecta.com. Reminder: The usaccess.helpdesk@perspecta.com should only be used by USAccess role holders. All other stakeholders should send inquiries to GSAMSO@gsa.gov.

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The GSA USAccess Managed Service Office (MSO) uses this community to communicate the latest USAccess updates to our customer agencies (including... More
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