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Happy New Year – A Message from the Director

Happy New Year!

I would like to take this issue of Blue Top to introduce myself as the new Director of Identity Management. My name is Darlene Gore, and after serving as Acting Director of this program since Steve Sill’s retirement in September, I have recently accepted the position permanently. I bring with me more than 15 years of experience in the ICAM space and more than 20 years of customer service. I am looking forward to providing leadership for both the USAccess and FPKI Management Authority.

Ringing in the New Year is a time to both reflect on the accomplishments of the previous year and make plans for the future. In 2017, the Managed Service Office (MSO) transitioned our support contract, welcomed new customers, and sustained our existing customer base. As the Director, I am looking forward to leading the program to another productive year in 2018. We will kick off the year focusing on our strategic landscape to ensure that we establish a foundation for achieving the program’s goals. As we move into 2018, I am hopeful that this year will be as successful and productive.

Darlene K. Gore
Director, Identity Management Solutions

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