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GSA Global Supply Points of Contact

One of the goals of this Interact community is to foster greater understanding of the GSA Global Supply program among our vendor partners.  The notes below outline some resources we trust will be helpful to you in the event that you have questions or concerns. We’ll start with some basic points of contact and then highlight a few more specific options. Keep in mind that you can always ask a question by replying to any of the posts on this site. We’ll talk to the relevant subject matter expert and then share our answer with the entire community.

 

GSA National Customer Service Center (NCSC): Call (800) 488-3111 or email NCSCcustomer.service@gsa.gov from 9:00 p.m. Sunday to 9:30 p.m. Friday. They handle customer inquiries or discrepancies on individual orders and can help you with data on specific orders.

 

GSA Contracting Officer: Call or email your individual contracting office if you have questions or concerns about the terms or status of your contract. If you need help identifying your contracting officer, see the information below on our acquisition centers.

 

Acquisition Center

Location

Responsibility

Strategic Sourcing Focus

Contact info

Northeast & Caribbean Supply and Acquisition Center

New York

Office supplies

OS3 Requisition Channel (RC)

General: Robert Woodside (212) 264-2693

Transportation: Rogelio Nioko (212) 264-3797

Integrated Facilities Management and Industrial Products Solutions (IFMIPS) Center

Kansas City

Tools and Industrial

MRO - Requisition Channel

General: Joann Mahaney (816) 926-6210

Transportation: George Oakes (816) 926-8394

Southwest Supply and Acquisition Center

Fort Worth

General Products

JanSan - Requisition Channel

General: Susan Clark, 817.850.8419

Transportation: Mark Somerville, 817.850.8372

For general information on the GSA Global Supply program, including updates on our transformation, visit and bookmark gsa.gov/globalsupply. Also, for questions on getting started as a supplier, visit our online site for Doing Business with GSA Global Supply.  

 
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