Enterprise Infrastructure Solutions (EIS)

The Enterprise Infrastructure Solutions (EIS) Management and Operations (MOPS) Handbook provides an overview of all post-award related processes, such as ordering, Task Order administration, billing, Service Level Agreement (SLA) management, and disputes. The Handbook is not intended as a stand-alone reference – we recommend that the reader become familiar with the EIS contracts and other EIS guides, handbooks and videos that address acquisition planning, transition, pricing, services and systems.  

GSA developed the EIS Transition Strategy and Management Plan (TSMP) for managing the transition from GSA’s current network services contracts to the Enterprise Infrastructure Solutions (EIS) program.  This document addresses the program-level, Government-wide approach that GSA follows to manage a successful transition to EIS.  Success for this program includes completion of transition prior to the expiration of the current contracts in May 2020.  In addition, this document advocates the importance of coordination, collaboration, and cooperation among transition stakeholders by clearly defi

The EIS transition team is releasing an RFI seeking feedback on EIS Transition of Small Agencies.  This Request for Information (RFI) addresses the General Services Administration’s (GSA’s) current plans for transitioning small agencies and Native American tribe customers from expiring Networx and WITS 3 contracts to the Enterprise Infrastructure Solutions (EIS) contracts.  The purpose is threefold: